Text to 911

Sending Text Messages to 911

In a joint agreement with the Association of Public Safety Communications (APCO) and the National Emergency Number Association (NENA), AT&T, Sprint, T-Mobile, and Verizon have voluntarily committed to provide text-to-911 service by May 15, 2014 in all areas served by their networks where a 911 call center is prepared to receive texts. Implementation of this agreement will take some time, as 911 call centers become equipped and trained to receive text messages.

To facilitate the deployment of Text to 911, resources have been developed for the 911 community, service providers, and the public:

Association of Public Safety Communications Officials (APCO)


Federal Communications Commission (FCC)


National Emergency Number Association (NENA)